Specialist
Admin support for NDIS Providers
You can focus on supporting your clients!
Let us deal with the service agreements, claims and invoices, you get HOURS back in your day
You're trying to grow your business, work with contractors, support your clients and take care of your family.
You need to focus your energy where it can have the greatest impact, NOT fiddling with service bookings and Proda!
What if you could team up with someone who doesn’t let the NDIS Portal get them down?
We can help make sure no payment gets missed, without you spending HOURS bashing your head against a keyboard!
Here are some of the ways we can help you
Strategy/ training call
Just need some one-on-one advice, training or help with a particular claim? Book a strategy call with Nerin
NAIL YOUR NDIS BILLING COURSE
Nail Your NDIS Billing with our online course for service providers. Enrolments are open now!
remote admin support
Ready to outsource? Scroll down to learn how to get started with Positively Sorted.
Wait!
Are you a Virtual Assistant or Admin professional looking to understand NDIS admin processes better?
Click Here to find out what we have planned for you in 2023 and register your interest!
Why Outsource? We Can Save You Time
We can assist with as many or as few of the below tasks, as needed so you can get back to doing what you love best.
For example, for one current client we just create and upload the bulk upload once a fortnight. For another, we also invoice for self and plan managed participants, as well as reconciling the payments received in Xero and following up unpaid invoices. We’ve also now taken on the creation of Service Bookings and Service Agreements.
Related services
Setting up Service Agreements and ensuring they are completed correctly.
Service Bookings in Proda
Maintaining client’s NDIS billing information in Practice Management database.
Online Forms Creation
Document Template Creation
Update and format your company Procedure and Policy Manuals
NDIS Claiming
Creating Bulk Upload csv files from timesheets or contractor invoices.
Uploading csv to portal
Individual claims in the portal.
Error checking and rectifying for claims to be approved.
Client Invoices for self managed & private clients.
Invoices to Plan Managers and other Funds
“Nerin and Louise have taken the pressure off, and allowed me to focus on areas that I am strong in”
We are introducing monthly packages based on the level of support and number of contractors. This way you will have a certainty of your admin cost each month, and it won't cost you more just because the portal is on the go slow.
Rates start from $325+GST per month for the Base Claims Monthly Package. No lock in contracts.
Alternatively, if you don’t think any of these packages quite fit your needs, get in touch and we can work out a customised package.
Here's how we work:
We establish a weekly or fortnightly routine to suit your preferred NDIS payment schedule.
Message me anytime! I know as a business owner we get ideas in the middle of the night. So shoot through any questions or thoughts through as you think of them and I'll get back to you ASAP on my next working day. (Before we get started we'll establish available working days and your preferred online communication tool. eg. Slack, email, comments within Trello.)
Any logins you share with me will be securely managed within Lastpass password manager (AES-256 bit encryption ).
We'll document any new processes we come up with while working together, for future reference.
First step??
Let’s see if we’re a good match!
Please complete the below form so I can gain an understanding of your business and what we can do to help you.
Then we'll set up a call so we can clarify any specific questions I have from your responses and you can ask any questions you may have. From that I will send you a package proposal for you to accept to get started!
OR..
If you’re not quite ready to outsource, or want to learn more about the different stages of the claiming process we use,
download our free NDIS Claiming Cheat Sheet.
